Privacy Policy

Last updated: 1.8.2025

1. Introduction

FoyerFlo (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect information about you when you use our website and services.

2. Who We Are

Business name: FoyerFlo
Website: www.foyerflo.co.uk
Email: [email protected]
Phone: +44 (0) 7412441079

3. Information We Collect

We may collect the following:

Contact details (name, email, phone) when you enquire or sign up.

Business details you provide when we set up your AI receptionist or automations.

Technical data (cookies, IP address, browser type, pages visited) to improve our website.

4. How We Use Your Information

We use your information to:

Provide our services and manage your account.

Respond to enquiries and support requests.

Improve our website and marketing.

Comply with legal obligations.

We do not sell or share your data with unrelated third parties.

5. Legal Basis for Processing

Under UK GDPR, we rely on one or more of the following:

Contract – when providing services you’ve requested.

Legitimate interests – e.g. improving services or preventing fraud.

Consent – for email marketing or optional cookies.

Legal obligation – where required by law.

6. Data Sharing

We may share your data with:

Trusted service providers (e.g. telephony, calendar, or CRM integrations).

Professional advisers (e.g. accountants, legal advisers).

Regulators or authorities where required by law.

7. Data Retention

We keep your information only as long as necessary for the purposes above or to meet legal/accounting requirements.

8. Your Rights

You have rights under UK GDPR, including to:

Access the personal data we hold about you.

Request correction or deletion.

Object to processing or request restriction.

Withdraw consent (e.g. unsubscribe from marketing emails).

To exercise these rights, contact us at [email protected].

9. Cookies

We use cookies to understand how visitors use our site and improve your experience.

Essential cookies – required for the site to function.

Analytics cookies – to track site usage (only with consent).

Marketing cookies – may be used if you interact with our ads.

You can adjust cookie preferences in your browser settings.

10. Security

We take appropriate technical and organisational steps to keep your data safe. However, no system is 100% secure and we cannot guarantee absolute security.

11. Third-Party Links

Our website may link to third-party sites. We are not responsible for their privacy practices.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

13. Contact Us

Questions about this Privacy Policy?
Email us at [email protected].